To: The Residents of Windermere
From: The Board members of Windermere
Re: Update from the Board regarding our community
Dear Windermere resident-
Now that summer has started, the Board would like to take this opportunity to update each one of you with respect to what’s going on in our Community.
1. EXPIERENCING A WINDERMERE PROBLEM? NEED HELP/ANSWERS/ REPORTING A PROBLEM:
If you are experiencing a Windermere proper issue (i.e. Landscaping, Common areas, pool, downed fencing), you should first report your concern to Hank Thompson at CASI. Hank is our management representative at CASI, and should be your first contact. Hank can be reached at firstname.lastname@example.org and his new assistant, Lauren Mullen, can be reached at email@example.com . Their telephone number is (317) 875-5600. They are our selected management service team and are here to help you get your questions answered and issues addressed.
NOTE: All Windermere resident calls or e mails to Hank/CASI are ‘logged’ on a monthly basis by date, caller name, their issue or concern, and if the caller/e mailer has received a return call/e mail from Hank or a representative of CASI. Each ‘logged’ call is reviewed by the Board of Directors on a monthly basis.
2. STAY IN TOUCH WITH WHAT YOUR BOARD IS DOING FOR YOU
Your Windermere Board of Directors is made up of five (5) residents who volunteer their time and collective effort to serve you and do what is right for our Community. They meet monthly with Hank Thomson/CASI to discuss all reported issues or problems reported by the Windermere Residents. Minutes are kept at each monthly meeting, and once approved, are posted at for your review at www.windermerewindow.com.
Many of you know there is a Windermere Facebook Page. This page was created by one of our residents to be a platform for Windermere residents to communicate/offer and provide resources or feedback/advice with one another regarding important community issues as they see fit. It was not established by the Board of Directors or CASI to be a forum for reporting issues that need to be addressed by the Board or CASI. The Board wants those of you who actively participate in this page that it is NOT an officially sanctioned or recognized manner of communicating to the Board your issue(s), concern(s), or problem(s) you want addressed by CASI or the Board.
Landscaping is and always be a priority of the Board. Like all other residents, the volunteer members of the Board of Directors wish to keep our neighborhood beautiful and a wonderful place to live. With the ash borer issues that started hitting our neighborhood in the last few years, the Board has been faced with trying to keep up with removing the dead trees and replacing them as quickly as possible. Additionally, common area concerns and monument areas are being addressed by the Board. If you are experiencing a landscaping issue/concern, please contact Hank/CASI so the Board can quickly and efficiently address your concerns.
The Board is constantly reviewing and monitoring all issues involving the need for repair or replacement of fencing. The current Boards position is that downed or worn fencing is an eyesore to all residents and can adversely affect everyone’s property values—whether or not you have a common area fence. Please know the current Board is taking steps to remedy some of the fencing issues this year, and will continue to monitor the situation on a yearly basis.
5. FALL GARAGE SALE DATE
The fall garage sale is scheduled for September 19-20. For those of you who participate in the semiannual event, please mark your calendars accordingly.
6. BOARD OF DIRECTOR ELECTIONS:
Once again, this year there will be at least two (2) seats up for election for the Windermere Board of Directors. Elections are held at the annual meeting. As soon as the board has selected a date, time, and location for the annual meeting, you will be informed so you can make plans to attend. The current Board is aware that many of you have strong opinions about how the community should be run moving forward. If you are one of these individuals, you are encouraged to run for the Board of Directors at this year’s annual meeting.
7. WINDERMERE POOL/NEW POOLS HOURS
The pool is now open and still taking applications for membership. If you would like to join the pool, please note that pool membership packets are available at the pool during pool hours. Alternatively, you may contact CASI (number above) to obtain a membership form and packet. As of this date, there are 185 Windermere pool members.
Additionally, the pool is under new management. The Board solicited several bids for pool maintenance this year, and after much discussion, research, and meeting with the all bidders, Pyle’s Pools unanimously won the bid. Pyle’s was well recommended by several individuals, and were able to give us a substantially lower bid than the other bidders. This was largely due to the fact that they are a large company and can purchase chemicals necessary for pool maintenance at substantially lower costs than a smaller company/bidder.
The Board hopes you notice the new pool heater which was installed and your experience at the pool will be enhanced. This is a substantially larger heater than what we were previously using, and should last substantially longer than the older/smaller unit which ran constantly to try and keep the water temperature up. The Board is fully aware of some issues with the pool over Memorial Day (i.e. water temperature), and have taken the necessary steps to remedy any issues that came up.
Finally, due to overwhelming demand, the Board has agreed to extend the summer hours of operation. These hours will be in effect until school starts again. The new summer hours of operation will be:
Friday and Saturday: 11:00am-9:00pm
8. TENNIS CLINICS/REPAIR TO TENNIS COURTS:
The Board once again approved children’s tennis clinics by Team Whitsken. Contact www.teamwhitsken.com for more information. Additionally, the Board discussed and approved a more substantial and longer lasting repair of the crack in the tennis court. This repair has been ordered and will be addressed on or after August 1, 2014.
We hope you find this update informative, and that it clarifies many (if not all) of your concerns and issues about what the Board is doing to keep Windermere ma wonderful community.
Your Board of Directors